Indigenous Patient Concerns Navigator
- Classification: Patient Navigator
- Union: Exempt
- Unit and Program: Health Link
- Primary Location: Southport Tower
- Location Details: As Per Location
- Temporary Employee Class: Temp F/T Benefits
- FTE: 1.00
- Posting End Date: 11-SEP-2026
- Date Available: 26-OCT-2026
- Temporary End Date: 26-OCT-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Hourly Salary: $31.64
- Maximum Hourly Salary: $54.36
- Vehicle Requirement: Not Applicable
A bachelor’s degree, preferably in a health-related field, such as social work, nursing or Native Studies. (If part of a registered profession—registration in good standing with applicable governing body). Equivalent combination of education and experience may be considered. 5 years of work experience with Indigenous people.
Additional Required Qualifications:As a bona fide occupational requirement, and under Section 11 of the Alberta Human Rights Act, only Indigenous applicants will be considered. We encourage Indigenous candidates to self- identify. Knowledge of Alberta Indigenous communities and experience in local Indigenous culture. Good understanding of the geographical challenges in accessing certain services such mental health/addiction resources, internet and phone. Broad knowledge of Indigenous history and cultures within Alberta. High degree of cultural competence as it relates to working with Indigenous people. Ability to manage change and create innovative resolutions for complex and diverse issues. Understand the politically sensitive nature of working with multiple culturally diverse individuals and groups. Advanced computer skills essential, including working knowledge of the following: Office 365 applications; Genesys (computer-based phone software); Connect Care. Ability to learn and utilize multiple electronic platforms concurrently.
Preferred Qualifications:Master’s degree in humanities, health care and/or social sciences preferred. Ability to speak or understand any of the Indigenous languages spoken within the territories of Treaty 6, Treaty 7, Treaty 8 or the Metis Settlements of Alberta. Conflict management skills and managing patient concerns within a health care system is an asset.
